How does it work? - Help

Welcome to Hortetdelbaix website where you will be able to comfortably buy from your home or business our selection of products shown in the different categories.

We have grouped in various issues the most relevant aspects on the operation of our website. If you have questions or want to suggest a topic for this page don't hesitate to use the site's contact form

Add items to your order

Orange menu shows you the different product categories. Each category shows the products available sorted alphabetically.

Product Table

This is the area of product purchase. For issues a product, select from the drop-down (button) the desired amount (0.5kg, 1U, 2U, etc.) And click the Buy button. "You will automatically be added to black box 'My Cart'.

Buying items on the web

All articles listed alphabetically and categorized in the orange menu.

Finish Shopping

To Checkout, click Finish 'box' My Cart '.

The final purchase page, it shows the following fields:

Cart Contents

Summary of orders placed

COMMENTS ON REQUEST

This space will serve to explain the preferences for the products purchased (large, small, ripe, green, whole, etc ...) and indicate anything that creates important in order to correctly delivery (street signs, no bell work, etc. ..)

CUSTOMER INFORMATION

To first order: will enter a valid email address where the copy will be reissued the order and direct communication between the client and the hortetdelbaix.

For regular clients: Follow signs to identify themselves or can also be identified at all times from the top right box - under the logo - it will be faster.

DELIVERY INFORMATION

In this space you must enter the appropriate information delivery. We must ensure that the information entered is 100% real to facilitate delivery. Where considered appropriate, you can enter an address other customer information (to send a request to a family, enterprise, etc. ..)

BILLING INFORMATION

Here you must enter the information from the persons responsible or firm order placed.

SHIPPING HOURS.

Click 'View possible delivery schedules according to their postal codes' and have three forms:

1. Own Postage

According to its population / area has different times / days for the current week and next week. The days assets is due to the passing of the deadline for ordering, 10H OF THE MORNING. 
This mode of transport has a cost of 4 € for orders of 14 € to 23 €, 2 € for orders between 23 € and 35 € and more than 35 €, 0 € cost.

2. Skip to Collect

Skip to pick up your order at our collection point on the day of the week will have no choice and cost of delivery.

3. Shipment by courier

For populations without surrender himself and for clients that they adapted any own delivery schedule.

ADDITIONAL INFORMATION DELIVERY.

This information supplements and is visible in the order, therefore we recommend filling them.

* Space 'If I am to receive the order? "We can tell what to do if one is not found in delivery, (Letting the doorman, the neighbor, call mobile, etc).

METHOD OF PAYMENT

It has 4 methods of payment available, depending on the population of delivery:

- Payment in cash upon delivery.

- Payment by credit card via secure server 'LA CAIXA ".

- Bank Transfer.

- Credit / debit delivery.

PROMOTIONAL CODE

This space is to enter a promotional code.

Forgotten Password

From the section 'User' in the gray menu may request a new password will be sent to the email address you registered.

Shopping basket

The Cart is located on the right side of the screen "Shopping Cart" will show at any time the products you have selected. Clicking on the name of the product may access a more complete product sheet.

Edit Cart   (Button)

In 'My Cart' will find the option where you can edit the cart: Change quantities, delete items and complete your order.

Finish (button)

You can also complete the order directly by clicking 'Finish', in this case the page will appear to enter your data to buy.

 

 

User

Forgotten Password

From the section 'User' in the gray menu may request a new password will be sent to the email address you registered.

Register

You can also register from this section.

Change personal data

You can change your personal information once registered. Should be identified and access the user section where you can modify:Addresses, password. You can add different addresses to your user profile. You can also view the order history.

 

"I can buy whole register?

If at any time, you can buy without being registered. You must follow the usual steps: Add products - Check Out - Complete Data - Check Order - Mail Order.

 

Thanks for the confidence placed in Hortetdelbaix. Como If you have any questions, please send an email to or callweb@hortetdelbaix.com 93.637.68.89.


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Guarantees of quality

We follow the highest standards of safety and quality to the customer in the development of our orders daily.For this reason, we are protected by the Catalan Food Safety Agency for the advice of all our processes in order to achieve the highest levels of quality assurance. We granted the approval number of RS 40.30936 / B which guarantees all our processes.

Similarly, our ORGANIC products are certified under the covers of the CCPAE, whose no. Operator is: CT 002891

Buy fast and high discount

If you want to buy, there's no need to be  is identified. You can do it directly. Sign up now and win a coupon with a 10% discount for your first order!

Shopping with us is easy and we help you!

Check the help pages to understand each step of the purchase and build your favorite lists for ordering in just 1 minute!

more info

Free Shipping *

+ 30€ FREE!*

 

PROMOTION

* Only available for orders delivered to their own transport to the Barcelona region, Western Valle, Lower Llobregat and Sitges Sant Pere de Ribes. 

more info

 

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